Peloton Treadmill Recall: Keeping Kids and Adults Safe

Peloton Treadmill Recall: Keeping Kids and Adults Safe

For exercise fans, there was some rather bad news last week. A well-known fitness brand, Peloton, is recalling its entire lineup of treadmills. Unfortunately, this came after it refuted recommendations by the U.S. Consumer Product Safety Commission (CPSC) to do so. 

The Peloton treadmill recall includes both of the company’s available machines: the Tread+ and the Tread. Both have been determined to have hazardous defects that pose a risk of injury. Tragically, these defects resulted in the death of a child.

Which Models Are Being Recalled?

As mentioned earlier, the Peloton treadmill recall includes two distinct brands: the Tread+ and the Tread. Please note that although they look similar, these are different products with different hardware issues.

Images of the Recalled Models

Peloton Treadmill Recall: Keeping Kids and Adults Safe

What is the Cause of the Peloton Treadmill Recall?

Peloton and the CPSC have announced separate voluntary recalls for both treadmills. According to the CPSC, the Tread+ has a known hazard by which someone can be "pulled underneath the rear of the treadmill, posing a risk of injury or death." CPSC previously warned consumers about the Tread+ in April. Sadly, this has already led to tragedy. There are 72 reports of injuries from the Tread+… as well as the death of a six-year-old child.

On the other hand, the Tread model is a potential risk due to the attached touchscreen that may detach and fall. Thankfully, there have only been minor injuries reported for the Tread.

What to Do if You Own One of the Recalled Treadmills

Anyone who owns one of these treadmills should immediately stop using it. Instead, contact Peloton for a full refund or repair. Further details will be shared in the sections below.

Details for Tread+ Recall

You can learn more about this particular recall on the official Consumer Product Safety Commission website:

Name of product:

Tread+ 

Hazard:

Adult users, children, pets and objects can be pulled underneath the rear of the treadmill, posing a risk of injury or death.

Remedy:

Refund

Recall date:

May 5, 2021 

Units:

About 125,000 

Description:

This recall involves the Peloton Tread+ treadmill with model number TR01. It has a running deck space of 67 inches, a 32-inch high definition (HD) touchscreen and a slatted belt. The treadmill was launched as the Peloton Tread in 2018 but renamed Tread+ in September 2020. The Tread + model number TR01 is printed on a black sticker located on the end cap in the front of the treadmill deck. The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails. 

Remedy:

Consumers should immediately stop using the recalled Tread+ and contact Peloton for a full refund until November 6, 2022. Consumers who return the Tread+ treadmill after that date will receive a partial refund.  Peloton is offering consumers who do not want a refund the option of moving the Tread+ free of charge to a room where children or pets cannot access the treadmill, and is implementing software improvements to the product to automatically lock the Tread+ after each use and prevent unauthorized access by assigning a 4-digit passcode that will be required to unlock the Tread+.

Incidents/Injuries:

A 6-year-old child recently died after being pulled under the rear of the treadmill. In addition, Peloton has received 72 reports of adult users, children, pets and/or objects being pulled under the rear of the treadmill, including 29 reports of injuries to children such as second- and third-degree abrasions, broken bones, and lacerations. 

Sold At:

Online at onepeloton.com and at Peloton showrooms from September 2018 through April 2021 for about $4,295.

Details for Tread Recall 

Finally, here are the CPSC’s details for the Tread recall:

Name of product:

Tread

Hazard:

The touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.

Remedy:

Refund / Repair

Recall date:

May 5, 2021

Units:

About 1,050 (In addition, about 5,400 in Canada)

Description:

This recall involves Peloton Tread treadmills with model TR02.The recalled Tread has a running space of 59 inches, a 23.8-inch high definition (HD) touchscreen console and a non-slatted running belt. The model number TR02 is printed on a black sticker located on the end cap in the front of the treadmill deck. The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails.

Remedy:

Consumers should immediately stop using the recalled treadmills and contact Peloton for a full refund. Peloton is offering consumers who do not want a refund the option of waiting for a free inspection and repair that will secure the touchscreen to the treadmill to help prevent future incidents. CPSC and Peloton will provide an update when a timeline on that repair is made available.

Incidents/Injuries:

The firm is aware of 18 reports of the touchscreen loosening and six reports of the touchscreen detaching and falling. No injuries have been reported in the U.S. There have been reports of minor injuries such as abrasions, minor cuts, and bruises in Canada and the United Kingdom.

Sold At:

Limited invitation-only release online at onepeloton.com and at Peloton showrooms from November 2020 through March 2021 for about $2,495. 

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